Inside Juno Veterinary: How Toronto’s Newest Veterinary Clinic Is Reinventing Pet Care
For Samantha Miller, finding a reliable, transparent veterinarian in Toronto seemed impossible, until a visit to Juno Veterinary gave them everything they needed.
For Samantha Miller, finding a reliable and transparent veterinarian in Toronto for her 7-year-old poodle mix, Cub, seemed impossible.
“At one point, I was scheduling Cub’s vaccinations around my annual flights to Nova Scotia. All the vets in Toronto were full and it was difficult to find available and convenient appointments.
When Cub needed surgery to remove a benign tumor, Miller booked a flight home again, with no options in a city known for its shortage of veterinarians, rushed appointments and confusing bills.
“The vets I visited in Toronto seemed outdated and unsuitable for us; everything from the way I made appointments to the exam rooms themselves felt archaic,” says Miller. “When I moved to Juno Veterinary, it was a relief to be able to share all the information up front. Cub’s vet went through our estimate line by line, so there was no shock or guessing if things were add-ons or necessary.
The future of veterinary care: accessible, accessible and available
Juno Veterinarian, Toronto’s newest veterinary clinic, provides primary and urgent care for dogs and cats. Positioning itself as a “reinvented type of veterinary care”, underlines the clinic initial pricesame-day and next-day urgent appointments, and even a virtual app where members can receive almost instant answers to questions like behavior changes, gastro issues and superficial injuries.
“I was worried about a paw problem Cub had and used the app to send Juno a photo. They gave me advice on what to look out for and how to deal with the problem. The next day, Cub was much better and we managed to avoid a trip to the vet altogether.
Access to Juno app is free as a Juno member. Being upfront about pricing is a key feature of Juno, which emphasizes that all costs are presented up front, with no surprise bills at the end of a visit. As a pet owner living in one of the most expensive cities in the world, Miller appreciates the clarity of what basic care is and what optional surgeries or treatments may be beneficial, but not required. .
Redefining Veterinary Care for Pet Parents
Pet ownership in Canada is on the rise; more than half of Canadian households own a cat or dog, and 54 percent of millennials consider themselves pet parents. But with the cost of living rising and veterinary clinics overbooked and hard to find, quality pet care is a concern for many.
Featuring modern clinics in popular neighborhoods like Summerhill, Leaside, Bloor West Village and soon King West (and more to come), Juno offers a new approach to veterinary care for pets and owners. With plenty of space and comfortable seating (plus free treats and drinks), the clinics are a welcome change from outdated, crowded waiting rooms. Thoughtful features like cat-only exam rooms and an end-of-life care room with a private exit go a long way in recognizing that pet owners demand – and deserve – better.
“Cub is really excited to visit the vet, something I never thought I’d see,” shares Miller. When we pass the Summerhill clinic, he often stops to visit us and treat himself. It’s a relief to know that the vet doesn’t have to be a stressful experience for any of us.
Beyond easy access to appointments and “regular” appointments features what you expect from a veterinarian – such as vaccinations, annual wellness exams, dental cleanings, surgery, spaying and neutering – Juno’s technology-based approach provides more autonomy to the client; a much appreciated decision to avoid the dreaded telephone call to make an appointment. Reschedule appointments, view your veterinarian’s detailed appointment notes, and order prescriptions through their app.
“When you’re worried about your pet, you want to know you can get the best care right away. I’m relieved that Cub now has this option.
Life in Toronto readers can enjoy their first exam and one year of membership benefits at Juno Veterinary for just $50 using code TORONTO LIFE. Visit junovet.com for this sweet affair.