It is an undeniable fact to own an independent pharmacy; your store needs a good facelift every now and then. But what is the best way to do this? Gabe Trahan, former senior director of store operations and marketing at the National Community Pharmacists Association (NCPA), said during a presentation at the NCPA Annual Convention and Expo that it’s not just about a new paint job and removal of old carpet.1 Check out these top tips for retaining old customers, attracting new ones, and increasing sales.
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